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Buyers Remorse December 15, 2009

Posted by Lauren Cooke in Advice, Depression, Fashion.
Tags: , , , ,
20 comments

There is nothing worse than buying something that you have always wanted, or have accidently fallen madly in love with, and then realising that it completely and utterly doesn’t live up to expectations. Sure you can sell it on again if it doesn’t fit – but the magic of the moment of ripping it out of the packaging is completely dead and gone.

It happened to me today. I ordered the most lovely looking pair of brown suede Irregular choice winter boots, with a cute fleecy top, strap up foldover and sensible low heel that I could actually wear when the temperature plummets. They arrived, I dragged off the cute pink tissue papers, forced my feet into them, et voila! Clown feet! I am not exaggerating people – this was a serious case of the wide and longs for my little Tootsies.

Irregular Choice Winter Boots

Irregular Choice Winter Boots

I was going to put an uplifting list at around about this point of the blog. Something that explained that these situations can be avoided, that spending some quality time with the internet and researching each and every purchase can mean you will never have to experience the deep dark sorrows of buyers remorse. Then, however, I realised that it was all bollocks. Completely made up. That sometimes, you can spend four years preparing for a purchase, putting together neat and efficient pros and cons lists using your recent excel training, quizzing your friends and comparing colour swatches with your room to make sure it doesn’t clash. You can do all of this, and what you ordered can arrive – and it can be completely utterly wrong.

Sometimes it is on their end, they have simply missold it or listed it wrong. Other time, unfortunately enough, you have been a right lummox and bought something you should never have bought, no matter how clever you tried to be about it.

So here is the real point of this blog – to make you realise that you are not alone. That mistakes happen, things sometimes just won’t fit, that this is a just a dark dark day and the future will get brighter, and other such uplifting merry bullshit. Just pick yourself up, dust yourself off, and recover – so those shoes didn’t fit? Sell them, send them back, buy another pair. Buy 10 other pairs, in the hope that the factory will produce one that comes up small at just the right place. Do something and fix it – or cry, eat ice cream, and deny it ever happened. Either one is fine with me, and a great way to deal with the challenge that is buyers remorse!

Handmade, Vintage and Preloved: My problems with Etsy November 15, 2009

Posted by Lauren Cooke in Advice, Crafting, Inspiration, Life, Chatter & Politics, Rants, Vintage.
Tags: , , , , , ,
24 comments

You have probably gathered just how much I love vintage fashion. The quirky, the wierd, the classic and the wonderful – I am happier in my preloved belongings than in brand new items. It would make sense, therefore, for me to love Etsy. After all, unlike eBay (my usual haunt), you don’t have to compete and bid against other buyers, and the prices are fixed and obvious. Along the same lines, vintage clothes tend to be cheaper on Etsy than they are on online stores, and even often cheaper than they are on eBay.

Etsy Logo

Etsy Logo

With all these advantages, however, come a number of disadvantages that mean I only buy on Etsy if it really is a case of needs must. These little things make the overall buying experience a bit of a disappointment, and really are simple little things. I simply fail to understand why such a big and successful website won’t put in the effort to make their site that bit more user-friendly.

So why do I have problems with Etsy?

Firstly, they will piss a lot of people off by not having multiple currencies. I don’t mind this too much (I can roughly translate dollars to pounds in my head), but for those who don’t have it programmed into their brains this can be a right hassle. People will find that heading to a site such as XE.com in order to find out the cost is often time-consuming, and can persuade people away from buying at all.

Etsy Local Search - No Keywords Anywhere!

Etsy Local Search - No Keywords!

Next the search local tool. This is great if you don’t have something specific in mind. If you are just browsing, this tool allows you to enter a location, and see the first 100 shops that match those parameters. Of course, a brilliant shop may not have updated recently and will only come much further down the list than that initial 100, and there is no facility to extend the search and see the next bunch. Even worse, you can EITHER search by keyword, or by location, never by both. The closest you can get to this is to see who delivers to the UK, but if you are trying to keep postage costs down and only buy local this is quite a major pain in the ass.

Finally, I have an issue with the feedback method for Etsy. Like its more professional competitor, eBay, people are rated on selling accuracy – but unlike eBay, people don’t have to fill this in. That pressure to be a good and trustworthy seller isnt there, and whilst most people are good guys, there will always be scammers out there.  

The thing is, there is still a recession on. We should be encouraging people to buy vintage, and experience the quality and brilliance of a real quality item. Similarly, people are becoming more and more creative, and for the first time in years a real handmade force is out there, crafting and sewing away. eBay doesn’t care about these creatives, concentrating more on the big corporate brands – and Etsy is fatally flawed. There are few outlets for such wonderful talent, and I just wish the website would get off its lazy bottom and sort it out!! 

All that said, Etsy is home to the most wonderful and beautiful items. Definitely give it a visit, I am not trying to persuade you away from it! I just think that if they fixed these flaws, their website would be better than ever before, and so many more people would use it!